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How Pakistan’s teetering economy is impacting your favourite restaurants

In the face of high inflation and non-trade barriers, food businesses are in a state of flux.
Updated 23 Dec, 2019


Pakistanis take their food very seriously.

It's an understatement to say that our lives predominantly revolve around it. You want to celebrate? You treat your friends and family to food. You want to show people around your city? You take them out to the best eateries. You want to sulk? You round up your closest and meet at a cafe. You want a break from life? You head to your favourite dhaba.

One of the greatest privileges we splurge on is also the only form of entertainment in the country: think food festivals, new eateries, pop-up restaurants, home-based food businesses, roadside cafes and so on. The thriving food culture doesn't seem to be dying... yet.

Unless you've been living under a rock, Pakistan’s current economic situation should not come as a surprise. The rupee has plummeted to a record low; the concern has gone beyond living room talk and buying power has been affected. Pakistanis' woes now also include battling high inflation with stagnant wages.

D'alma's fish confit with crab and apple salad with polenta.
D'alma's fish confit with crab and apple salad with polenta.

During this crisis, I find that food businesses in Pakistan are also in a state of flux. Here's how.

In a bid to reduce food imports and boost the local industry, the government has slapped a sizable duty on import goods and as an added measure, so that nothing is exchanged under the table, the ministry has also amended import policies which now state that imports must come with ingredients printed in Urdu and accompanied with a Halal certificate.

In simple terms, the government has cracked its whip on import regulations due to which many restaurants that rely heavily on imported goods are now finding it hard to work under the new levies. Add inflation to the mix and you've landed yourself in a pickle.

From importer to consumer, the whole supply chain has been affected; prices have gone up considerably and suddenly, the safety net Pakistanis found in the country's food culture has snapped.

Imported vs local

"Everything is screwed up. Completely out of order," Sarah Aziz of Karachi's fine-dining eatery D'Alma tells me.

The restaurateur imports ingredients for special flavours in her Portuguese-inspired dishes, but due to the amended policies she's worried she won't be able to source from abroad for long.

"There will be a time when we will have to give them up [imported goods] and find local substitutes, but they won’t do justice to the food we serve."

D'alma's Hungarian chicken platter.
D'alma's Hungarian chicken platter.

Salman Naqi of Chop Chop Wok seconds Sarah. He feels the country's agriculture industry lacks the variety and quality of food products needed for his Pan Asian eatery. "Plus, we serve different international cuisines, particularly from countries from the Far East. In order for us to stay authentic and true to our cuisine, we have to rely on imports."

"We have localised a couple of ingredients, but we haven’t reached far," he adds.

The concern is a shared one as I speak with other restaurateurs and chefs in the country; import duties, though potentially beneficial in the long run, have presently confounded people in the food business.

The Thai beef salad at Chop Chop Wok.
The Thai beef salad at Chop Chop Wok.

"It's primarily due to imported food items that the industry uses, namely cheese, fries, sauces, etc [because of which prices] have gone up significantly," says Ammar Mohsin of Lahore's popular eatery Rina's Kitchenette.

Luckily for them, the switch to local materials has proved beneficial. "The mozzarella cheese we use in our pizzas is locally made and it's good cheese as the quality of buffalo milk in Pakistan is amazing. Shaan Foods launching Dipitt sauces has been a great addition. Overall, the significant move within the industry is to go local."

And owner of Karachi’s Kudu, Zaryan, is following suit, though the inflation hasn't been easy on the pocket either.

The winter sunflower salad at Kudu.
The winter sunflower salad at Kudu.

"Prices of all products have increased, including utility prices and the cost of goods that are transported, which is also why we are trying to work with 100 per cent local produce to support our industries."

Smaller businesses that operate from home are no strangers to the existing state of affairs, as Mirza Askari of the famous Shama's Bakery (the one behind the sinfully delicious Nando's chocolate cake) tells me that the company champions the use of local products, but shifting away from imported goods has not been smooth sailing.

Even dhabas are feeling the pressure. The Social Hub's partner Adil Anver says that going local has not been favourable, especially when it comes to replacing products like Nutella, which has a cult following. "A customer will never opt for a local chocolate spread paratha over a Nutella paratha."

(I second that.)

Raising the prices...

In the wake of import laws and inflation, food businesses are finding ways to cope; some have raised their prices, while others are trying to stay afloat with a dip in profits.

For instance, Chop Chop Wok has seen a minor price adjustment to protect margins. "We cannot increase prices much as the brand philosophy behind CCW is to serve quick, convenient food at affordable prices," Salman explains.

Has this affected footfall? Not in the least. "Our business is better than before. In fact, footfall has become much better." He does admit that profit margins have declined due to inflation; costs have not entirely been passed on to the consumer.

Shama's, however, is observing a decline in orders, "especially for [the number of] people going out to eat; the restaurants we work with have slowed down." Mirza says increasing prices has only caused more harm to the business than the customer as the raise has been minimal and barely enough to compensate for costs.

In the same vein, Marcel's owner Umair Khalili says that raising prices at his restaurant will not do any good as the cost of materials is ever-increasing. "We cannot translate that cost to the customer because it's weekly; we cannot reprint the menu every day or every week."

And Umair is not the only one. D'Alma's owner laments that staying true to her original prices has "reduced [profit] margins drastically."

In fact, the good 'ol reliable dhabas have also been forced to hike prices. “We've upped prices of select items on our menu, but that has only lessened the demand for those foods,” says Social Hub’s Adil.

However, he adds that business is still going well as dhabas remain the go-to place in the city for a cheap meal.

... and salaries

As a consequence, these trying times have led employees to request higher salaries, which the owners of some eateries are finding challenging to fulfill.

A few restaurant owners are considering the possibility of laying off employees. One of them is Zaryan of Kudu, who has been running his business for nine months now. "Our employees' salaries [are meant to] increase yearly, but requests have already started flowing in for an increase in pay. If it continues, we may have to downsize."

The Social Hub has already axed some employees and is holding off promotions for now "because it's really difficult to sustain in the industry with such high overheads."

But Shama's feels firing staff will do no favours to either party. "We do not feel laying off employees [in a small business such as ours] is the solution, nor is it fair to them." Though the salaries of their staff will remain the same, the owners feel it would be "unfair to reduce salaries or hold back promotions because of the current economic climate."

For others, however, the solution is not as clear-cut as they try to find a suitable balance. Umair of Marcel's tells me they couldn't afford to give all their employees yearly increments this year because of the expenses and recruiting employees is not an option due to the hiring costs. In short, "It's a struggle."

"I think we will have to increase salaries in the coming month or two," says Ammar, explaining that Rina's employees have started asking for increments due to the spike in utility bills, "so something will have to give."

Chop Chop Wok, however, was prompt with a pay boost. "Inflation has resulted in us increasing and adjusting staff salaries, especially after the increase in minimum wage and our staff finding it difficult to meet ends."

A ripple effect

The new circumstances have rocked the boat, and not just for the food service industry, importers are in disarray as they try to deal with the new levies.

I get in touch with food importer Omair Chawla for his take on the current events and he explains that though the call to go local is a move all governments should enforce, "putting a non-tariff barrier by asking all products coming into the country to have Urdu labelling is a wrong step, and the only objective seems to be to reduce imports" as the production of separate packaging for Pakistan has led to increased costs.

Additionally, he believes import tariffs will not have a major impact on the total import bill because finished food imports in Pakistan are predominantly for products which are not produced in the country, or the quality produced here is so poor that despite imported products being twice the price of local products, consumers still opt for the former.

Nutella caramel from Rina's Kitchenette.
Nutella caramel from Rina's Kitchenette.

In Chawla’s opinion, these policies will give the black market and smugglers an opportunity to bring those goods into the country. This puts his business directly at risk and adversely affects the supply chain.

In all this madness, I wonder how the mounting prices due to inflation have affected those who regularly eat out. I reach out to a few to see how they're faring and what their dining out habits look like now.

"The high prices have played quite a big role, to be honest. I avoid eating out as much as I can," says Shahzeb Khalid. "It's an easy expenditure of Rs1,500-2,000, and generally I don't feel the food or quality is worth it."

The transparent pear at Kudu.
The transparent pear at Kudu.

Another tells me that she wants to reduce her restaurant outings but it's yet to materialise. Fathima says, "When plans are made, we go out; when we go out, we eat out. I want to minimise these outings because everything else has become more expensive, so spare budget to eat out has gone down."

Asghar Jaffery has already started cutting down on dining out, "I try not to eat out as much as I used to as prices have shot up really high," he tells me.

There are also others like Uzair Baig who say that the price increase has not influenced their option to eat out. In fact, he adds that it has only increased irrespective of the circumstances. Saad Ahmad echoes his words with an, "I totally agree."

Nusrat Sami says, "Sadly, recreation options are extremely limited here. There's hardly anything to do in Karachi besides eat out, whether you're with your partner or friends. But now, with these sky-high prices, it's nearly impossible to go out for food. What is one expected to do?"

Sticking it out

At the moment, things aren't looking too good for food businesses. At best, they have to power through as respite seems nowhere in sight.

"In a nutshell, 'we're keeping calm and carrying on'," says Mirza of Shama's. "Ultimately, it is not sustainable for us to manage the business at the current cost of raw materials."

"Overall, I see a stagnation in the growth of the food industry in Lahore," Ammar adds. "I think in the coming years we'll see [fewer and fewer] restaurants opening."

As times get tough — and soon to get tougher — Umair suggests buckling up. "All restaurants and local businesses are struggling. We're in a caged box right now. I don't think any restaurant can make a lot of money, that's not possible. I think the key is to control costs, work on profits and become more efficient and just survive."

A spread from Rina's Kitchenette.
A spread from Rina's Kitchenette.

Zaryan believes there's hope for things to get better. "Thinking optimistically, this could be better for all businesses in the long run if the situation of Pakistan gets better."

And his words ring true. The market has essentially been regulated to assist in stabilising the heavy influx of imports in Pakistan, reduce the trade deficit and ultimately benefit the economy. However, there are a lot more factors at play here and the new policy’s effect on the food industry is only a tiny facet of the situation.

Nevertheless, the new policies could've seen a more gradual enforcement with food businesses being notified well in advance in order to find workable solutions rather than having to deal with an abrupt implementation.

At the very least, it would not have left people scrambling to get by.


How has the economy impacted your spending on leisure and lifestyle? Let us know at images.web@dawn.com

Comments

DM Aug 20, 2019 09:58am
For far too long, the country has subsidized the prices of imported goods for the affluent at the expense of providing relief to poor. Keeping the dollar artificially low through foreign borrowing was a criminal act. Now the affluent must pay the price to enjoy the luxuries of imported beef, mozzarella, nutella etc. I am sure if someone can afford to pay Rs 4,500 for Braised Beef at Kudu, they wouldn't mind paying additional Rs. 750 or so. This situation also presents an opportunity for local producers to improve their quality and introduce new product lines. Of course, there will be a period of adjustment, but at the end its a much better proposition for our country.
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Doctor Aug 20, 2019 10:23am
To be honest, I believe it is a good thing to go local, we've become too lazy today, we're happy importing things instead of producing things locally and we've really lacked any sort of innovation. I support the decision of slapping taxes on imported things and having the ingredients being printed in Urdu, is another good thing done. It's the same in the Middle East and other countries too, things come printed in their local language. I would love to see us Pakis being innovative and producing things ourselves and giving up laziness. Our agriculture industry only produces cotton, corn, rice and wheat mainly. We don't produce cars or their spare parts at home and instead bulk ourselves with imports. We should have a look at China, Russia and India, look at their industries and look at the billionaires they've managed to produce and they're respected worldwide. I really hope we look deep inside and grow ourselves and our beloved hometown
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APAKMUSLIM Aug 20, 2019 10:24am
all yummy stuff.. we should preserve the legacy. The social life improves with good food. Let us not screw it.
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Vikas Aug 20, 2019 11:37am
Basically Pakistan is getting poorer by the day and to an extent even the rich have started to feel its effects. It’s normal and high time people realised that their life styles should change and adapt to times where the country is no longer prosperous to afford their indulgences.
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Shah Aug 20, 2019 11:38am
I have wondered all these years of why those products are not produced inside Pakistan. Nutella, Barilla and many other companies that have this uniqueness to their taste should be interested in investing in Pakistan just 15/20 years ago when big names and groups came to India. My personal opinion is if we produce and promote local products it is far better than paying any amount in a country which is fighting with every possible problem.
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Adeel Saleem Aug 20, 2019 11:56am
Stay put we will come across.
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Jamal Aug 20, 2019 11:56am
People are still eating out and boasting on facebook and instagram about how they paid Rs 4,000 per head on a meal.
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Suhaib Ayaz Aug 20, 2019 12:57pm
Francis Mallman won prize from International Academy of Gastronomy Frankfurt by just using Andean Potatoes. Every where in the world, chef's are relying more and more towards local produce and driving local farmers to produce ingredients they want.
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Shaffiq Aug 20, 2019 02:45pm
Pakistan is the worlds 4th largest milk producer. And it imports cheese. Can you imagine, if Pakistani producers got their act together and made high quality mozzarella cheese. It would exported around the world, competing against the best from Italy.
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Ali Aug 20, 2019 04:40pm
There is absolutely no reason the vast majority of these products cannot be grown and sourced locally - better for the environment, better for the economy, and with time taste as well. Farmers and entrepreneurs should step up and restaurateurs should stop crying and adapt.
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Mark Aug 20, 2019 05:04pm
@DM The rich will find ways of going out of the country and spending the same amount of money or perhaps even more. Some of these things like Nutella may sound simple n small, but there is a reason why there is no replacement for them even in advanced countries. N there is no way of developing replacement for various ingredients of particular food items. Won't make economic sense!
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Tim Aug 20, 2019 05:14pm
@DM It is not that simple; now we have higher foreign borrowing with an even more expensive Dollar. Everything shouldn't be seen through the eyes of spoon fed propaganda
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SHM Aug 20, 2019 05:26pm
@Shaffiq , I dont see Pakistan in the list below Countries Producing the Most Milk Rank Country Production (Metric Tonnes) 1 United States 91.3 2 India 60.6 3 China 35.7 4 Brazil 34.3 5 Germany 31.1 6 Russia 30.3 7 France 23.7 8 New Zealand 18.9 9 Turkey 16.7 10 United Kingdom 13.9
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Asim bhalli Aug 20, 2019 06:19pm
Is this not a right time for All those who are importing luxury food items to start producing them right in Pakistan ? Wasting billions of dollars for consuming high quality food items should be eye opener for who? : the very mindset of general public about IMPORTED STUFF. In Pakistan beef, Mutton, Chevon and chicken is much more tastier then here in Canada. Well this is golden opportunity for domestic producers to come forward make a lot of money while saving country precious forex.
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Changers Aug 20, 2019 06:40pm
pakistan does not have one good brand for cheese. Look at India, Amul cheese is every where but no, we just want to import.
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Zakir Aug 20, 2019 06:54pm
Delicious looking food in the photographs!! I'm going to eat now
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raj subramanian Aug 20, 2019 07:27pm
@Shaffiq Dont know where u get ur info, but please be advised of the following: Top Milk Producing Countries In The World USA (91.3 billion kilograms) India (60.6 billion kilograms) ... China (35.7 billion kilograms) ... Brazil (34.3 billion kilograms) ... Germany (31.1 billion kilograms) ... Russia (30.3 billion kilograms) ... France (23.7 billion kilograms) ... New Zealand (18.9 billion kilograms) ...
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Arifa Khan Aug 20, 2019 08:05pm
Didnt read the entire article but let me just say that these are really not big problems... Eye roll
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hamza khan Aug 20, 2019 08:32pm
@DM agree. the private sector needs to step up and move up the value chain on food items and ingredients. we need to show that we can revive our own local food industry given how much we are blessed with.
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Feroze Virginia USA Aug 20, 2019 09:09pm
I work for a university where we offer Masters level programs in Culinary arts. One of the things that is taught to the students at different stages is to find a substitute ingredient for a recipe without changing its taste or quality, I am sure our Chef's in Pakistan can come up with similar "jugar" too. I also agree with one of the writers that we should force the local entrepreneurs t produce some of the most needed products in Pakistan. The affluent population, as I have witnessed during my visits to Pakistan, doe not look at the prices ...... it always reminds me of the saying, "if you want to know the price, you cannot afford it".
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Tee Emm Aug 21, 2019 12:46am
Like any niche industry, this industry should and will survive. Clientele that seeks Portuguese cusine *will* pay higher bills. The new import policies, if implemented will improve conditions for the common man who wants the price of an ordinary roti to go back to Rs 5, if not Re 1 .
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HMP Aug 21, 2019 02:38am
No country has ever achieved progress by shutting down trade. These barriers will just keep killing more and more industries.
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Daskalos Aug 21, 2019 05:06am
What utter nonsense. People always adapt to conditions, we don't need foreign imported expensive stuff at this time of national economic hardship. We can easily make do with local foods at many decent restaurants. Or even simply eat at home. Enough of this middle class pretension and snobbery.
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DM Aug 21, 2019 09:43am
@Tim Its not propaganda, rather simple Finance / Economics 101. You had a credit card for 10 years and went on a spending spree; with no real increase in income. Sooner or later you need to start paying it back. And with income not increasing, all you can do is borrow more. Unfortunately, that's the reality.
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Haris Aug 21, 2019 11:41am
Be pakistani buy pakistani eat pakistani
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Ehsan Aug 21, 2019 06:46pm
These events always open new opportunities and who knows may help develop local industry, that’s how the west did it and then exported to the world, we just want shortcuts.
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SAM Aug 27, 2019 01:13pm
2/2 Hence if we try to produce these goods it will either be impossible (due to climatic conditions) or the produced goods lack in the quality and taste. The local production will also be expansive due owing to their production in small scale/small demand. Furthermore, around the world, food industry relies on import of special ingredients owing to their special features, taste, quality, aroma etc. Ever heard of Kobe beef?? This marbled beef is exported at 1000% times more than the price of local beef due to its distinct features. Hence if the restaurant owners/ customers want the authentic taste for their continental cuisine then the import of special ingredients is unavoidable.
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Tariq, Lahore Sep 28, 2019 08:06pm
All the imported ingredients can be produced locally. What's needed is the will by the food industry to invest to produce that would support their enterprises. There's no dearth of produce that cannot be grown in the fertile soils of Pakistan!
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