Shilpa Shetty was recently travelling from Sydney to Melbourne and claims that Australian airline Qantas treated her poorly due to her skin colour.
She posted about the incident on Instagram and tagged the airline in hopes of receiving a response.
"Travelling from Sydney to Melbourne and at the check-in counter met a grumpy #Mel (that’s her name) who decided it was “OK” to speak curtly to “US” ( Brown people!!) travelling together," she wrote.
"I was flying business and had two bags (my allowance) and she insisted and decided my half empty duffel bag was oversized (to check in!!) So she sent us to check it in at the other counter dealing with “Oversized luggage” ...there a Polite lady (yes this one was) said... “this ISN’T an oversized bag, pls check this in manually if u can at another counter” (all this happening while the counter is going to shut in 5 mins)."
"As the manual check in wasn’t going thru for 5 mins (we tried) I went up to #Mel and requested her to put the bag thru as her colleague said it wasn’t an oversized bag... She refused again... Just being adamant especially when I told her this is causing a lot of inconvenience..."
She continued, "We had no time to waste so we ran to the oversized baggage counter and requested her to put the bag through which she did after I told her that #Rude #Mel had issues !!!... to which another colleague joined in an reiterated my duffle wasn’t oversized and could’ve easily been checked in."
"This piece is only for #quantas airlines to know and take cognisance .. that their staff must be taught to be helpful and [their] TONE can’t change with preference to #COLOUR .”WE” are NOT #pushovers and they MUST know that being #callous and #Rude will NOT BE TOLERATED."
The post doesn't explicitly explain why the actor feels that her mistreatment was due to her skin colour and Instagram users were quick to point that out.
Others agreed with Shilpa and said that the staff member should be penalised for her treatment towards a customer.