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These new features let customers track foodpanda meals and riders at all times

These new features let customers track foodpanda meals and riders at all times

Message the riders and watch food get delivered - live on the app.
Updated 25 Sep, 2019

We've often ordered food through an app and waited for ages only to be left guessing where the rider is.

Foodpanda, with its newest feature, is now giving complete control over our food orders.

The newest addition to the application features a chat option that allows us to keep in touch with food - literally till it’s delivered to the doorstep.

Here are two features foodpanda has recently introduced:

1. Contact the rider directly

This new feature allows consumers to start a conversation with the riders directly.

Now instead of calling restaurants and foodpanda directly, customers can chat with the rider directly if they'd like to drop more instructions on their location or to even inquire about late deliveries.

2. Track food in real time

From pick up to delivery points, all food orders can now be tracked in real time through the app.

Once the order is confirmed, the ‘contact your rider’ tab allows to start a conversation with your rider.

From the restaurant to your front door, now it's easier to know where your food is at all times.

This feature has been a part of foodpanda for over 6 months.

Check out this video for details:


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Comments

Wahaj Faheem Sep 24, 2019 11:30am
A long awaited update. Freakin Finally
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Rabz Sep 24, 2019 01:17pm
I hope the drivers are provided with hands free kit. Using phone while driving is dangerous and banned in many countries as it leads accidents.
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Baseer Sep 24, 2019 01:25pm
This is a good initiative.
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Pak Mega Place (www.pakmegaplace.com) Sep 24, 2019 05:27pm
Good, Keep going
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Bader Munir Mir Sep 24, 2019 05:28pm
Good job & service
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Hamed Quraishi Sep 24, 2019 07:26pm
@Rabz driver must not answer calls while driving. At next stop he can call back! No problem for customers.
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Dharmendra Kumar Sharma Sep 24, 2019 09:16pm
When these bikes will change in Pakistan
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Abdul Mannan Sep 25, 2019 09:15am
Why not we been given the contact number of rider so that we can directly call and contact rather texting.....
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ahsan Sep 25, 2019 01:14pm
good service
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iftikhar ahmed Sep 25, 2019 03:12pm
last night had good experience update about rider arrival to our home,nice update by food panda
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Umair Sep 25, 2019 03:32pm
@Abdul Mannan Privacy of rider is also important. We do not want a situation where customer can harass rider if something is not to their liking
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Maryam Sep 30, 2019 03:11pm
I want Good food
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